Calendar
Calendar
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
CRIS Part 5 - Workers Compensation for Contractors - live webinar: November 10, 2026
8:00 AM - 3:45 PM
Big I Nebraska is thrilled to offer the 5-course Construction Risk and Insurance Specialist (CRIS) designation program via live webinars! The CRIS continuing education program provides specialized expertise in construction insurance and risk management, in
WIN Webinar - I Thought We Were Allies - November 10, 2026
11:00 AM - 12:00 PM
Women in Insurance Webinars: This event is part of a series designed to foster networking, idea sharing, and professional development among female peers across the state and nationwide.
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
E&O Exposures: Websites & Social Media
2:00 PM - 2:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Disability Income: The Most Undersold Insurance in the World
10:00 AM - 12:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
11:00 AM - 1:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
12:00 PM - 3:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
2:00 PM - 4:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
An Hour of True Crime – Road Rage
9:00 AM - 9:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
What's Ethics Got to Do With It?
3:00 PM - 3:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Could Your Ethics Be Stunting Your Growth?
9:00 AM - 9:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
10:00 AM - 10:56 AM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
3:00 PM - 5:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
8:00 AM - 8:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
11:00 AM - 1:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
8:00 AM - 9:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Certificates of Insurance: Embrace the Pain
10:00 AM - 10:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
WIN Virtual Book Club - Super-Communicators (Sept 17 & Oct 14 & Nov 19)
12:00 PM - 1:00 PM
WIN Virtual Book Club You're Invited: Join other Big "I" Nebraska women to discuss
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Valuation Considerations in the Commercial Property Form
2:00 PM - 3:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
If It Moves On The Farm – It Presents A Risk
8:00 AM - 9:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Homeowners Insurance Facts and Follies
10:00 AM - 1:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insureds: Who, When and Why
11:00 AM - 1:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Artificial Intelligence and Agents—Panic or Promise?
11:00 AM - 12:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Cybersecurity Risk and Insurance Are...
2:00 PM - 2:58 PM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Agritourism Insurance and Risk Management
8:00 AM - 10:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
In-Person: Social Security Update
9:00 AM - 12:00 PM
Join us in person at the IIAN Learning Center in Lincoln for the Social Security Update course, led by industry expert Dave Teche. This course is approved for 3 hours of continuing education credit in Nebraska, and full attendance
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
11:00 AM - 12:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Claims 101
1:00 PM - 2:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
In-Person: Individual Retirement Accounts
1:00 PM - 4:00 PM
Individual Retirement Accounts: This course is intended to educate the student in the intricacies of Individual Retirement Accounts. The study will not only cover the tax code related to and the historical background of IRA's, but it will also bring out t
An Insurance Horror Story - Hoarders
2:00 PM - 3:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
12 Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
In-Person: Disability Insurance in the Workplace
9:00 AM - 12:00 PM
Disability Insurance in the Workplace Join us in person at the IIAN Learning Center in Lincoln for the Disability Insurance in the Workplace course, led by industry expert Dave Teche. This course is approved for 3 hours of continuing education credit in N
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Disability Income: The Most Undersold Insurance in the World
12:00 PM - 2:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
In-Person: Ethics ME (Millennium Edition)
1:00 PM - 4:00 PM
Ethics ME (Millennium Edition) : This class is designed to help students define ethics in the new millennium.
E&O Exposures: Websites & Social Media
8:00 AM - 8:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
8:00 AM - 8:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Directors and Officers Liability Insurance
1:00 PM - 3:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
2:00 PM - 5:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
2:00 PM - 3:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Indemnitees vs. Additional Insureds: What’s the Difference?
3:00 PM - 5:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Directors and Officers Liability Insurance
7:00 AM - 9:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
8:00 AM - 11:02 AM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
8:00 AM - 9:57 AM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
Indemnitees vs. Additional Insureds: What’s the Difference?
9:00 AM - 11:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
11:00 AM - 1:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
3:00 PM - 6:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
12 Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Disability Income: The Most Undersold Insurance in the World
2:00 PM - 4:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Commercial Property Claims, Coverages, and Consequences
8:00 AM - 10:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
E&O Exposures: Websites & Social Media
10:00 AM - 10:57 AM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
11:00 AM - 12:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Insuring Drones and Modern Transit Risks
2:00 PM - 3:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Cybersecurity Risk and Insurance Are...
8:00 AM - 8:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Overlooked & Undersold Commercial Property Coverage - NE Free CE Event
9:00 AM - 12:00 PM
The purpose of the course is to discuss commercial property coverage gaps that can be handled by endorsements or separate coverage. Failure to address these exposures can leave the insured without coverage and increase the chance of an E&O suit ...
If It Moves On The Farm – It Presents A Risk
10:00 AM - 11:46 AM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
11:00 AM - 12:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Homeowners Insurance Facts and Follies
12:00 PM - 3:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
2:00 PM - 4:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
8:00 AM - 9:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
1:00 PM - 2:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
AI Implications in the Insurance Industry
2:00 PM - 3:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Claims 101
3:00 PM - 4:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Pre-Licensing: Property & Casualty - December 8-10, 2026
The Independent Insurance Agents of Nebraska has partnered with a proven pre-licensing instructor and provider to ensure your success in obtaining your insurance license. Packages include a textbook and a website login that includes a ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
11:00 AM - 2:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Valuation Considerations in the Commercial Property Form
8:00 AM - 9:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
** Canceled ** Wednesday Live Webinar - Risk Management – A Primer: December 9, 2026
9:00 AM - 12:00 PM
Tired of recorded webinars? Big I Nebraska’s new monthly Live Webinar Series brings real-time learning back to the forefront. Led by top insurance instructors, these interactive sessions allow you to ask questions, engage in discussion, and gain practical
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
11:00 AM - 2:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Certificates of Insurance: Embrace the Pain
12:00 PM - 12:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
2:00 PM - 4:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
2:00 PM - 3:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
What's Ethics Got to Do With It?
9:00 AM - 9:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
An Hour of True Crime – Road Rage
11:00 AM - 11:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Flood Overview: NFIP Basic- 3 Hour
11:00 AM - 1:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Demystifying the Business Auto Coverage Form
9:00 AM - 11:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
9:00 AM - 9:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Could Your Ethics Be Stunting Your Growth?
11:00 AM - 11:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Introduction to Surplus Lines
12:00 PM - 12:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Adding Value In Personal Lines
3:00 PM - 5:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Hour of True Crime - Schoharie Limousine Accident
10:00 AM - 10:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Pre-Licensing: Life & Health - December 15-17, 2026
The Independent Insurance Agents of Nebraska has partnered with a proven pre-licensing instructor and provider to ensure your success in obtaining your insurance license. Packages include a textbook and a website login that includes a ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Commercial Property Claims, Coverages, and Consequences
10:00 AM - 12:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Directors and Officers Liability Insurance
9:00 AM - 11:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
9:00 AM - 12:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
10:00 AM - 1:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Recognize. Respond. Survive. Active Shooter Response Training - ABEN
11:00 AM - 12:57 PM
ProActive Response Group's Active Shooter Response Training course educates participants in current trends of active shooter incidents, how to recognize early warning signs of violence, appropriate actions to increase chances of survival in an active ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
2:00 PM - 2:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
8:00 AM - 10:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
12 Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insuring Drones and Modern Transit Risks
8:00 AM - 9:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
E&O Exposures: Websites & Social Media
12:00 PM - 12:57 PM
This course is designed to educate insurance industry professionals on the Errors and Omissions exposures they face in various areas of public-facing marketing. This course will cover Standard of Care laws in all states and how special relationships ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Preparing for Contracts and Contractual Risk Transfer
8:00 AM - 10:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Cybersecurity Risk and Insurance Are...
11:00 AM - 11:58 AM
This hour of continuing education is focused on describing the current state of the underlying risk in the cybersecurity world and the insurance implications for producers and their clients. The first of the four seminar parts details how many ...
If It Moves On The Farm – It Presents A Risk
12:00 PM - 1:46 PM
Items which move present substantial risk to our clients. Whether an item is mobile under its own power or is provided mobility via another method, the exposures are real and dramatic. This presentation will address the exposures associated with ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Homeowners Insurance Facts and Follies
2:00 PM - 5:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
AI Implications in the Insurance Industry
8:00 AM - 9:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Claims 101
9:00 AM - 10:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Agritourism Insurance and Risk Management
2:00 PM - 4:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
3:00 PM - 4:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
11:00 AM - 1:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
An Hour Of True Crime - Wrong Way Driver
2:00 PM - 2:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
8:00 AM - 10:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
8:00 AM - 9:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Certificates of Insurance: Embrace the Pain
2:00 PM - 2:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Making Sense of Care, Custody, OR Control
2:00 PM - 3:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
What's Ethics Got to Do With It?
11:00 AM - 11:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
An Hour of True Crime - Schoharie Limousine Accident
12:00 PM - 12:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
An Hour of True Crime – Road Rage
1:00 PM - 1:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Adding Value In Personal Lines
9:00 AM - 11:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Could Your Ethics Be Stunting Your Growth?
1:00 PM - 1:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
1:00 PM - 1:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Introduction to Surplus Lines
2:00 PM - 2:56 PM
This session is designed to provide basic information about requirements involving surplus lines business in Texas. It will also address some common coverage limitations that are found in Surplus Lines policies. Click here to register
Adding Value In Personal Lines
8:00 AM - 10:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
8:00 AM - 8:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
3:00 PM - 5:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
3:00 PM - 5:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime – Road Rage
7:00 AM - 7:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
4:00 PM - 5:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Claims 101
8:00 AM - 9:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
What's Ethics Got to Do With It?
8:00 AM - 8:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Directors and Officers Liability Insurance
7:00 AM - 9:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
10:00 AM - 10:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cyber 101: The Basics of Cyber Insurance
3:00 PM - 4:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Artificial Intelligence and Agents—Panic or Promise?
10:00 AM - 11:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
9:00 AM - 10:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime – Road Rage
9:00 AM - 9:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
10:00 AM - 12:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
8:00 AM - 10:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
10:00 AM - 12:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
10:00 AM - 12:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Claims 101
10:00 AM - 11:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Agritourism Insurance and Risk Management
7:00 AM - 9:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
12:00 PM - 12:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Valuation Considerations in the Commercial Property Form
7:00 AM - 8:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Disability Income: The Most Undersold Insurance in the World
7:00 AM - 9:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
An Hour of True Crime - Schoharie Limousine Accident
9:00 AM - 9:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
1:00 PM - 1:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
12 Commercial Insurance Coverages, Court Cases and Chaos
3:00 PM - 5:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
E&O Nightmares
11:00 AM - 12:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
1:00 PM - 2:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
1:00 PM - 2:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
1:00 PM - 1:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
2:00 PM - 2:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
12 Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
7:00 AM - 8:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Making Sense of Care, Custody, OR Control
1:00 PM - 2:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
12:00 PM - 1:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
2:00 PM - 5:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
10:00 AM - 12:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime – Road Rage
11:00 AM - 11:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
4:00 PM - 7:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
2:00 PM - 4:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
4:00 PM - 5:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Directors and Officers Liability Insurance
9:00 AM - 11:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
12:00 PM - 12:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Cannabis 101
3:00 PM - 5:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Homeowners Insurance Facts and Follies
7:00 AM - 10:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
An Insurance Horror Story - Hoarders
1:00 PM - 2:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
AI Implications in the Insurance Industry
7:00 AM - 8:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
7:00 AM - 7:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
2:00 PM - 4:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
4:00 PM - 4:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
12 Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
1:00 PM - 3:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
3:00 PM - 5:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Making Sense of Care, Custody, OR Control
7:00 AM - 8:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Commercial Property Claims, Coverages, and Consequences
7:00 AM - 9:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
3:00 PM - 4:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
8:00 AM - 11:00 AM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
8:00 AM - 9:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
2:00 PM - 3:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
10:00 AM - 12:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
12:00 PM - 2:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
10:00 AM - 1:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
3:00 PM - 6:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
4:00 PM - 6:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
8:00 AM - 8:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Insuring Drones and Modern Transit Risks
1:00 PM - 2:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime – Road Rage
1:00 PM - 1:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
3:00 PM - 4:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
4:00 PM - 5:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
4:00 PM - 5:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Directors and Officers Liability Insurance
11:00 AM - 1:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Adding Value In Personal Lines
2:00 PM - 4:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
2:00 PM - 2:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Demystifying the Business Auto Coverage Form
8:00 AM - 10:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
10:00 AM - 11:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
10:00 AM - 1:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
3:00 PM - 3:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
4:00 PM - 6:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
8:00 AM - 8:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
12 Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
E&O Nightmares
7:00 AM - 8:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
4:00 PM - 6:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
4:00 PM - 5:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Directors and Officers Liability Insurance
1:00 PM - 3:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
4:00 PM - 4:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
An Insurance Horror Story - Hoarders
7:00 AM - 8:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
3:00 PM - 5:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Adding Value In Personal Lines
8:00 AM - 10:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Artificial Intelligence and Agents—Panic or Promise?
10:00 AM - 11:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Insuring Drones and Modern Transit Risks
9:00 AM - 10:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
4:00 PM - 5:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Agritourism Insurance and Risk Management
7:00 AM - 9:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Valuation Considerations in the Commercial Property Form
7:00 AM - 8:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
What's Ethics Got to Do With It?
8:00 AM - 8:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
An Hour of True Crime - Schoharie Limousine Accident
9:00 AM - 9:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
1:00 PM - 1:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
1:00 PM - 2:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
You Gotta Be Kidding Me! Strange but True Claims
8:00 AM - 10:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
10:00 AM - 12:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Claims 101
8:00 AM - 9:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
An Hour of True Crime – Road Rage
7:00 AM - 7:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
3:00 PM - 5:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Certificates of Insurance: Embrace the Pain
8:00 AM - 8:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Directors and Officers Liability Insurance
3:00 PM - 5:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
7:00 AM - 8:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
11:00 AM - 12:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Making Sense of Care, Custody, OR Control
1:00 PM - 2:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Disability Income: The Most Undersold Insurance in the World
7:00 AM - 9:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
12 Commercial Insurance Coverages, Court Cases and Chaos
3:00 PM - 5:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
9:00 AM - 9:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
10:00 AM - 12:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
10:00 AM - 12:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
12:00 PM - 12:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
AI Implications in the Insurance Industry
1:00 PM - 2:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
1:00 PM - 1:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
10:00 AM - 12:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
10:00 AM - 11:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
2:00 PM - 5:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Directors and Officers Liability Insurance
7:00 AM - 9:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Certificates of Insurance: Embrace the Pain
10:00 AM - 10:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
3:00 PM - 4:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Making Sense of Care, Custody, OR Control
7:00 AM - 8:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
12 Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
1:00 PM - 3:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
2:00 PM - 4:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
4:00 PM - 5:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
11:00 AM - 11:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
1:00 PM - 2:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
4:00 PM - 7:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
10:00 AM - 1:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
AI Implications in the Insurance Industry
7:00 AM - 8:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
7:00 AM - 7:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
2:00 PM - 4:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
2:00 PM - 2:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
10:00 AM - 12:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
12:00 PM - 2:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
8:00 AM - 11:00 AM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
12:00 PM - 1:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
9:00 AM - 11:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Certificates of Insurance: Embrace the Pain
12:00 PM - 12:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Cannabis 101
3:00 PM - 5:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Homeowners Insurance Facts and Follies
7:00 AM - 10:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
1:00 PM - 2:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
8:00 AM - 9:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
2:00 PM - 3:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
3:00 PM - 6:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
4:00 PM - 6:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
8:00 AM - 8:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
1:00 PM - 1:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
3:00 PM - 4:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
4:00 PM - 5:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
4:00 PM - 5:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
11:00 AM - 1:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Adding Value In Personal Lines
2:00 PM - 4:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
2:00 PM - 2:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Commercial Property Claims, Coverages, and Consequences
7:00 AM - 9:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
3:00 PM - 4:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Business Income Made Easy
3:00 PM - 5:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
4:00 PM - 4:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
4:00 PM - 5:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
You Gotta Be Kidding Me! Strange but True Claims
8:00 AM - 10:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
10:00 AM - 12:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
4:00 PM - 6:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Flood Overview: NFIP Basic- 3 Hour
4:00 PM - 6:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
9:00 AM - 10:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
10:00 AM - 1:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
3:00 PM - 3:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
10:00 AM - 11:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Demystifying the Business Auto Coverage Form
8:00 AM - 10:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
10:00 AM - 11:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
E&O Nightmares
7:00 AM - 8:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
1:00 PM - 2:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
1:00 PM - 3:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Certificates of Insurance: Embrace the Pain
4:00 PM - 4:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Valuation Considerations in the Commercial Property Form
7:00 AM - 8:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
An Hour of True Crime - Schoharie Limousine Accident
9:00 AM - 9:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
1:00 PM - 1:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Agritourism Insurance and Risk Management
7:00 AM - 9:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
8:00 AM - 8:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
An Insurance Horror Story - Hoarders
7:00 AM - 8:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Gigs and Side Hustles - The Insurance Issues
3:00 PM - 5:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
1:00 PM - 2:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
1:00 PM - 1:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
What's Ethics Got to Do With It?
8:00 AM - 8:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
7:00 AM - 8:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
1:00 PM - 2:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Adding Value In Personal Lines
8:00 AM - 10:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Claims 101
8:00 AM - 9:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
2:00 PM - 5:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
10:00 AM - 12:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
An Hour of True Crime – Road Rage
7:00 AM - 7:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
4:00 PM - 5:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Certificates of Insurance: Embrace the Pain
8:00 AM - 8:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
3:00 PM - 5:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
3:00 PM - 5:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
An Hour Of True Crime - Wrong Way Driver
7:00 AM - 7:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
AI Implications in the Insurance Industry
7:00 AM - 8:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
12:00 PM - 12:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Indemnitees vs. Additional Insureds: What’s the Difference?
2:00 PM - 4:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Disability Income: The Most Undersold Insurance in the World
7:00 AM - 9:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
1:00 PM - 3:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
3:00 PM - 5:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Making Sense of Care, Custody, OR Control
7:00 AM - 8:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
11:00 AM - 12:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
8:00 AM - 11:00 AM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Claims 101
10:00 AM - 11:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
10:00 AM - 12:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
10:00 AM - 12:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
You Gotta Be Kidding Me! Strange but True Claims
12:00 PM - 2:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
10:00 AM - 1:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
10:00 AM - 12:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
9:00 AM - 9:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
1:00 PM - 2:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Directors and Officers Liability Insurance
7:00 AM - 9:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
10:00 AM - 10:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
3:00 PM - 4:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Claims 101
12:00 PM - 1:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
9:00 AM - 11:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
12:00 PM - 12:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Demystifying the Business Auto Coverage Form
2:00 PM - 4:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cannabis 101
3:00 PM - 5:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
4:00 PM - 5:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Homeowners Insurance Facts and Follies
7:00 AM - 10:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
1:00 PM - 2:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
11:00 AM - 11:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
4:00 PM - 7:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
2:00 PM - 2:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
8:00 AM - 10:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
10:00 AM - 12:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
3:00 PM - 6:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
4:00 PM - 6:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
8:00 AM - 9:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Claims 101
2:00 PM - 3:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
2:00 PM - 4:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Artificial Intelligence and Agents—Panic or Promise?
10:00 AM - 11:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
4:00 PM - 5:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Drones and Modern Transit Risks
9:00 AM - 10:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
4:00 PM - 5:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
11:00 AM - 1:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
2:00 PM - 2:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Agritourism Insurance and Risk Management
7:00 AM - 9:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
4:00 PM - 4:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Valuation Considerations in the Commercial Property Form
7:00 AM - 8:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
An Hour of True Crime - Schoharie Limousine Accident
9:00 AM - 9:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
1:00 PM - 1:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
3:00 PM - 5:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Commercial Property Claims, Coverages, and Consequences
7:00 AM - 9:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
1:00 PM - 2:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
3:00 PM - 4:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Could Your Ethics Be Stunting Your Growth?
8:00 AM - 8:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
1:00 PM - 1:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
3:00 PM - 4:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
7:00 AM - 8:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
7:00 AM - 8:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
1:00 PM - 2:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
8:00 AM - 8:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
An Hour Of True Crime - Wrong Way Driver
1:00 PM - 1:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
AI Implications in the Insurance Industry
1:00 PM - 2:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
Demystifying the Business Auto Coverage Form
8:00 AM - 10:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
10:00 AM - 11:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
10:00 AM - 1:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
3:00 PM - 3:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
10:00 AM - 12:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
4:00 PM - 6:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Insureds: Who, When and Why
4:00 PM - 6:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
2:00 PM - 5:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Claims 101
4:00 PM - 5:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
1:00 PM - 3:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
4:00 PM - 4:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
An Insurance Horror Story - Hoarders
7:00 AM - 8:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
3:00 PM - 5:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Making Sense of Care, Custody, OR Control
7:00 AM - 8:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
9:00 AM - 10:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
11:00 AM - 1:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
What's Ethics Got to Do With It?
8:00 AM - 8:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
1:00 PM - 3:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
An Hour Of True Crime - Wrong Way Driver
7:00 AM - 7:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
AI Implications in the Insurance Industry
7:00 AM - 8:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
2:00 PM - 4:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Adding Value In Personal Lines
8:00 AM - 10:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
An Hour of True Crime – Road Rage
7:00 AM - 7:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
1:00 PM - 2:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
4:00 PM - 5:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
10:00 AM - 1:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
10:00 AM - 12:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
12:00 PM - 2:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
8:00 AM - 11:00 AM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Claims 101
8:00 AM - 9:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Certificates of Insurance: Embrace the Pain
8:00 AM - 8:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
3:00 PM - 5:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
3:00 PM - 5:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Directors and Officers Liability Insurance
7:00 AM - 9:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Adding Value In Personal Lines
10:00 AM - 12:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
10:00 AM - 10:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
12:00 PM - 2:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cannabis 101
1:00 PM - 3:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
2:00 PM - 3:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Cyber 101: The Basics of Cyber Insurance
3:00 PM - 4:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
7:00 AM - 9:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Gigs and Side Hustles - The Insurance Issues
9:00 AM - 11:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
An Insurance Horror Story - Hoarders
11:00 AM - 12:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
12:00 PM - 1:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
3:00 PM - 6:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
8:00 AM - 9:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
9:00 AM - 9:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
11:00 AM - 12:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
12:00 PM - 1:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
2:00 PM - 5:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
2:00 PM - 2:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Flood Overview: NFIP Basic- 3 Hour
10:00 AM - 12:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
11:00 AM - 2:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
12:00 PM - 2:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
10:00 AM - 12:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Claims 101
10:00 AM - 11:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
2:00 PM - 3:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Making Sense of Care, Custody, OR Control
9:00 AM - 10:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
Steering the Business Auto Policy – Covered Autos and Who is an Insured
11:00 AM - 12:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
11:00 AM - 12:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
1:00 PM - 3:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
Disability Income: The Most Undersold Insurance in the World
7:00 AM - 9:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
What's Ethics Got to Do With It?
10:00 AM - 10:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Business Income Made Easy
11:00 AM - 1:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
12 Commercial Insurance Coverages, Court Cases and Chaos
3:00 PM - 5:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
12:00 PM - 12:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Cyber 101: The Basics of Cyber Insurance
7:00 AM - 8:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
9:00 AM - 11:56 AM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
12:00 PM - 12:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
How To Thrive In An Ever Changing Work Environment
2:00 PM - 3:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cannabis 101
3:00 PM - 5:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Adding Value In Personal Lines
12:00 PM - 2:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
2:00 PM - 4:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
4:00 PM - 5:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Artificial Intelligence and Agents—Panic or Promise?
10:00 AM - 11:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
12:00 PM - 1:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
2:00 PM - 3:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insuring Drones and Modern Transit Risks
9:00 AM - 10:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
10:00 AM - 11:54 AM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
2:00 PM - 3:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
4:00 PM - 7:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Homeowners Insurance Facts and Follies
7:00 AM - 10:01 AM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
9:00 AM - 11:07 AM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
11:00 AM - 1:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
1:00 PM - 2:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
2:00 PM - 3:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Securing the Future: Insurance in an Era of Increased Natural Disasters
8:00 AM - 10:01 AM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
12:00 PM - 2:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
1:00 PM - 4:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
2:00 PM - 5:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
2:00 PM - 4:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
What To Do With Rental Cars
2:00 PM - 4:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
You Gotta Be Kidding Me! Strange but True Claims
8:00 AM - 10:00 AM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
10:00 AM - 12:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
12:00 PM - 2:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
12:00 PM - 3:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
2:00 PM - 4:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
12:00 PM - 3:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Claims 101
12:00 PM - 1:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
1:00 PM - 4:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
Preparing for Contracts and Contractual Risk Transfer
3:00 PM - 5:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
4:00 PM - 5:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Making Sense of Care, Custody, OR Control
11:00 AM - 12:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
1:00 PM - 2:57 PM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
E&O Nightmares
1:00 PM - 2:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Commercial Property Claims, Coverages, and Consequences
3:00 PM - 5:56 PM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Valuation Considerations in the Commercial Property Form
7:00 AM - 8:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
12 Commercial Insurance Coverages, Court Cases and Chaos
7:00 AM - 9:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
An Hour of True Crime - Schoharie Limousine Accident
9:00 AM - 9:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
9:00 AM - 11:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
9:00 AM - 11:16 AM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
9:00 AM - 11:02 AM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
What's Ethics Got to Do With It?
12:00 PM - 12:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
1:00 PM - 1:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Business Income Made Easy
1:00 PM - 3:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Agritourism Insurance and Risk Management
7:00 AM - 9:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
10:00 AM - 12:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
11:00 AM - 12:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
11:00 AM - 11:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
The Character Clause: Ethics, Sports, and the Business of Winning Right
2:00 PM - 2:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
What a Crime - Understanding Crime Insurance
8:00 AM - 10:57 AM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
11:00 AM - 11:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
1:00 PM - 2:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Could Your Ethics Be Stunting Your Growth?
4:00 PM - 4:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
Agritourism Insurance and Risk Management
9:00 AM - 11:04 AM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Indemnitees vs. Additional Insureds: What’s the Difference?
12:00 PM - 2:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
1:00 PM - 2:08 PM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
1:00 PM - 1:57 PM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
4:00 PM - 4:57 PM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Valuation Considerations in the Commercial Property Form
9:00 AM - 10:59 AM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
12 Commercial Insurance Coverages, Court Cases and Chaos
9:00 AM - 11:55 AM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
An Hour of True Crime - Schoharie Limousine Accident
11:00 AM - 11:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
11:00 AM - 1:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
11:00 AM - 1:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
11:00 AM - 1:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
What's Ethics Got to Do With It?
2:00 PM - 2:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
3:00 PM - 3:57 PM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Business Income Made Easy
3:00 PM - 5:56 PM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
7:00 AM - 8:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
7:00 AM - 9:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Making Sense of Care, Custody, OR Control
1:00 PM - 2:56 PM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
E&O Nightmares
3:00 PM - 4:58 PM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
8:00 AM - 9:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
9:00 AM - 11:05 AM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
2:00 PM - 5:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Claims 101
2:00 PM - 3:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
3:00 PM - 6:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
8:00 AM - 10:59 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
10:00 AM - 12:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
12:00 PM - 2:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
2:00 PM - 4:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
2:00 PM - 5:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
Cannabis 101
7:00 AM - 9:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
How To Thrive In An Ever Changing Work Environment
8:00 AM - 9:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
An Hour of True Crime: The Hartford Circus Fire of 1944
8:00 AM - 9:04 AM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Cyber 101: The Basics of Cyber Insurance
9:00 AM - 10:03 AM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
11:00 AM - 1:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
2:00 PM - 2:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
8:00 AM - 11:05 AM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
8:00 AM - 10:57 AM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
10:00 AM - 12:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
Flood Overview: NFIP Basic- 3 Hour
2:00 PM - 4:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
3:00 PM - 6:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
4:00 PM - 6:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
8:00 AM - 11:02 AM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Insuring Drones and Modern Transit Risks
11:00 AM - 12:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
12:00 PM - 1:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
4:00 PM - 5:55 PM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
Artificial Intelligence and Agents—Panic or Promise?
12:00 PM - 1:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Insurance: Approved for Recreational Use with Kevin Amrhein
2:00 PM - 3:46 PM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Farm Property – Vital Endorsements For the Small or Hobby Farmer
4:00 PM - 5:56 PM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
8:00 AM - 9:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
2:00 PM - 4:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Demystifying the Business Auto Coverage Form
4:00 PM - 6:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
8:00 AM - 9:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Cyber Loss Control for Businesses
8:00 AM - 9:57 AM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Homeowners Insurance Facts and Follies
9:00 AM - 12:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
11:00 AM - 1:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
1:00 PM - 3:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
An Insurance Horror Story - Hoarders
3:00 PM - 4:55 PM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Could Your Ethics Be Stunting Your Growth?
8:00 AM - 8:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
10:00 AM - 12:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
An Hour of True Crime – Road Rage
1:00 PM - 1:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
3:00 PM - 4:00 PM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
AI Implications in the Insurance Industry
7:00 AM - 8:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
7:00 AM - 7:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
8:00 AM - 8:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
11:00 AM - 1:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
Expect the Unexpected… What Happens If?
12:00 PM - 2:02 PM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Indemnitees vs. Additional Insureds: What’s the Difference?
2:00 PM - 4:59 PM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
Business Income Made Easy
7:00 AM - 9:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
9:00 AM - 9:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
11:00 AM - 12:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
12 Commercial Insurance Coverages, Court Cases and Chaos
11:00 AM - 1:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
An Hour of True Crime - Schoharie Limousine Accident
1:00 PM - 1:58 PM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
1:00 PM - 3:07 PM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
1:00 PM - 3:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
1:00 PM - 3:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...
What's Ethics Got to Do With It?
4:00 PM - 4:59 PM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Making Sense of Care, Custody, OR Control
7:00 AM - 8:56 AM
This course will examine some of the common business situations that can trigger the Care, Custody OR Control exclusion in the CGL and how agents can assist their clients in securing proper coverage. Click here to register
E&O Nightmares
7:00 AM - 8:58 AM
This two-hour course takes an in-depth look at some of the most challenging and complex issues agents encounter when navigating Errors & Omissions (E&O) claims. Through real-world examples and practical insights, participants will explore common ...
Steering the Business Auto Policy – Covered Autos and Who is an Insured
9:00 AM - 10:57 AM
There are three(3) big questions in determining liability coverage under the Business Auto Policy? 1: Is the auto a covered auto? 2: Is the person or entity involved an insured? 3: Do any exclusions/limitations apply? This seminar will examine ...
Commercial Property Claims, Coverages, and Consequences
9:00 AM - 11:56 AM
This course will examine how the Commercial Property policy responds to a claim using real-life claims scenarios. We will also review "what went wrong" in some situations and how to be sure your insureds are properly covered. Click here to register
Exploring 18 Personal Auto Claims & Coverage Scenarios
8:00 AM - 11:00 AM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
9:00 AM - 12:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
10:00 AM - 11:08 AM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
11:00 AM - 1:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Claims 101
4:00 PM - 5:00 PM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Insuring Truckers
8:00 AM - 11:02 AM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
10:00 AM - 12:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
12:00 PM - 2:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
2:00 PM - 4:57 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
4:00 PM - 6:00 PM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Demystifying the Business Auto Coverage Form
8:00 AM - 10:56 AM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
10:00 AM - 11:56 AM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
Adding Value In Personal Lines
4:00 PM - 6:57 PM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
7:00 AM - 10:07 AM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
8:00 AM - 10:57 AM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
10:00 AM - 1:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
10:00 AM - 12:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
12:00 PM - 2:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
An Hour of True Crime: The Hartford Circus Fire of 1944
12:00 PM - 1:04 PM
History's greatest insurance losses still offer valuable lessons for today's insurance professionals. Using the tragic Hartford Circus Fire of 1944 as a case study, this engaging session examines one of America's deadliest public disasters and the ...
Flood Overview: NFIP Basic- 3 Hour
4:00 PM - 6:55 PM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
7:00 AM - 8:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
8:00 AM - 9:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
10:00 AM - 1:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
10:00 AM - 10:54 AM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
12:00 PM - 2:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Insuring Drones and Modern Transit Risks
1:00 PM - 2:52 PM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
2:00 PM - 3:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
An Hour of True Crime – Road Rage
3:00 PM - 3:59 PM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
8:00 AM - 9:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
8:00 AM - 9:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
Cyber Loss Control for Businesses
12:00 PM - 1:57 PM
Today's businesses face constantly evolving cyber threats, making proactive risk management more important than ever. This session explores the fundamentals of cyber loss control, emerging technology risks, and the critical role insurance ...
Artificial Intelligence and Agents—Panic or Promise?
2:00 PM - 3:39 PM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
Cannabis 101
9:00 AM - 11:08 AM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
How To Thrive In An Ever Changing Work Environment
10:00 AM - 11:07 AM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cyber 101: The Basics of Cyber Insurance
11:00 AM - 12:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
1:00 PM - 3:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Certificates of Insurance: Embrace the Pain
4:00 PM - 4:59 PM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
An Insurance Horror Story - Hoarders
7:00 AM - 8:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
To Be or Not to AirBnb - Sharing Exposures and Insurance
10:00 AM - 11:55 AM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
11:00 AM - 2:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
1:00 PM - 3:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Gigs and Side Hustles - The Insurance Issues
3:00 PM - 5:05 PM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Adding Value In Personal Lines
8:00 AM - 10:57 AM
Our personal lines clients depend upon us to place proper coverages as a major part of their risk management strategy. The property and liability coverages we place on their behalf may ultimately stand between them and bankruptcy in the event of a ...
Certificates of Insurance: Embrace the Pain
8:00 AM - 8:59 AM
Certificates of insurance have become much more than a “snapshot” of insurance coverage. They have become very complex forms with many requirements arising out of client contracts. They have also become a source of E&O claims for insurance ...
Demystifying the Business Auto Coverage Form
10:00 AM - 12:56 PM
The Business Auto Policy (BAP) is the 'go to' coverage form for our clients who have liability and physical damage exposures. Protection for autos owned by, used by and even those autos not owned by our clients, but for whom they have vicarious ...
Cannabis 101
11:00 AM - 1:08 PM
This two hour class is designed to be an introduction to the insurance issues related to national changes in marijuana possession and use laws. The course has a particular emphasis on examining the commercial risks, but also addresses the personal ...
Are You Smarter than an Underwriter? 7 Simple Underwriting Questions No One Asks
12:00 PM - 1:56 PM
Let's be clear & this is only a SMALL sampling of simple underwriting and exposure questions agents and underwriters fail to ask! There are dozens more simple, common-sense questions that are often skipped - why remains a mystery. In this session ...
How To Thrive In An Ever Changing Work Environment
12:00 PM - 1:07 PM
This session will address the positive effects that Organizational Culture can have on your agency. While many E&O classes focus on mistakes employees can make that create potential problems, this course will attempt to create an awareness that ...
Cyber 101: The Basics of Cyber Insurance
1:00 PM - 2:03 PM
This hour of continuing education is designed to be introduction to the basics of insuring cyber risks. It is designed for producers who are not familiar with the coverage and the basic contours of the risk that insureds have. Click here to register
Directors and Officers Liability Insurance
3:00 PM - 5:56 PM
This seminar is in three parts. The first addresses the corporate law principles that govern the standard of care for directors and officers. Simply put, what is the nature of the underlying liability that we are seeking to insure? After this, the ...
Gigs and Side Hustles - The Insurance Issues
7:00 AM - 9:05 AM
This seminar is a fast-paced look at the personal and commercial lines insurance issues that have been created in the gig economy. The first section of the seminar looks at standard definitions and characteristics of the sharing and the gig economy, ...
Artificial Intelligence and Agents—Panic or Promise?
8:00 AM - 9:39 AM
The insurance industry has long used artificial intelligence; however, the new generation of tools signals a quantum leap in capability and will trigger disruption and realignments. In this session, Tom will address both the challenges and ...
An Insurance Horror Story - Hoarders
9:00 AM - 10:55 AM
This class will look at characteristics that lead to hoarding and examine reasons why insurance companies may not want to insure the increased risks hoarding can bring. It will take a look at some famous hoarders in history, and the obsessive need to ...
Farm Property – Vital Endorsements For the Small or Hobby Farmer
10:00 AM - 11:56 AM
Property and liability forms available for the agribusiness client are risk finance tools, typically developed for the ‘average’ risk in this industry. As insurance professionals, we understand that very few of the clients with whom we work are ...
Insurance: Approved for Recreational Use with Kevin Amrhein
10:00 AM - 11:46 AM
This session reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures, and the options agents may have to close the gaps. Click here to register
To Be or Not to AirBnb - Sharing Exposures and Insurance
12:00 PM - 1:55 PM
This course addresses aspects of the emerging sharing economy’s use of personal autos and homes. It provides a discussion of the nature of these exposures and how Personal Auto policies and Homeowners policies respond. There is also a brief ...
Homeowners Insurance Facts and Follies
1:00 PM - 4:01 PM
How much do we really know about the coverages provides by the standard ISO Homeowners policy? This course will look at a wide variety of scenarios faced by the typical homeowner and discuss how, if at all, the Homeowners policy would respond. Topics ...
Farm and Insurance Issues - Top Ten Cases of the Last Decade (Or So)
3:00 PM - 5:07 PM
The theme is simple; the cases and principles are not. This is a quick-moving survey of the most important agriculture and farm-related insurance decisions in the last ten years or so. After a brief introduction, the seminar will involve presenting ...
Insuring Drones and Modern Transit Risks
7:00 AM - 8:52 AM
From drones in the sky to self-driving cars to tourists buzzing around on rented scooters, innovations in transportation are moving all around you. This session discusses the latest on drones and transportation tech and explores the many exposures and ...
An Hour of True Crime – Road Rage
7:00 AM - 7:59 AM
This course will discuss a road rage incident which resulted in one fatality. Attendees will hear the facts of the accident in detail and then will learn what coverages were needed to respond to the loss and what exclusions applied to the loss. ...
Six Interesting (and Recent Cases) - And Why They Matter To The Industry
9:00 AM - 10:00 AM
This one-hour seminar is a fast-paced review of current cases (all six being decided in the 2020’s) that impact producers. In each instance, the factual background of the case, the relevant issue, and the court’s decision are discussed. Following ...
Expect the Unexpected… What Happens If?
9:00 AM - 11:02 AM
Some of the most challenging situations an insurance professional faces aren't the everyday claims & they're the unexpected events that test judgment, communication, and expertise. Through real-world examples and case studies, this session examines ...
Farm Property Coverage for the Small or Hobby Farmer – An Overview
10:00 AM - 11:55 AM
U.S. agriculture and rural life underwent a tremendous transformation in the 20th century. Up to and including the early 20th century, agriculture was incredibly labor intensive. It took place on many small, diversified farms in rural areas and its ...
E&O - COVERAGE ESSENTIALS: Policy Analysis – Reading, Interpreting and Understanding Insurance Contracts
12:00 PM - 3:02 PM
This course qualifies for the 3 hr Swiss Re premium discounts! Agents completing this course will be provided with an overview of contract law relating to insurance policy language and the understanding and interpretation of policy language. ...
Could Your Ethics Be Stunting Your Growth?
12:00 PM - 12:54 PM
Dwindling trust in institutions is more than a warning—it's a call to action. As the Edelman Foundation Trust Index reveals, there's a critical need to reassess our leadership ethics and paradigms. This session invites you to challenge the ...
What a Crime - Understanding Crime Insurance
2:00 PM - 4:57 PM
This seminar will explore the need for crime insurance and explain the methods of writing crime insurance. Participants will learn the difference in the Loss Sustained and the Discovery forms of crime policies and examine some of the most widely ...
Farm Property In Depth – Dwelling, Private Structures and Household Personal Property
4:00 PM - 5:54 PM
According to a 2023 U.S. Department of Agriculture (USDA) study, average farm size in the U.S. is 464 acres. The vast majority of these farms are owned and controlled by individuals and families. As such, farm insurance needs are more consistently ...
Flood Overview: NFIP Basic- 3 Hour
8:00 AM - 10:55 AM
This three-hour course offers a comprehensive look at the evolution and current state of the National Flood Insurance Program (NFIP). Agents will explore key topics including policy rating, claims handling, and general and miscellaneous rules that ...
The “Lucky” Thirteen Most Important Issues in Homeowners Insurance
9:00 AM - 12:07 PM
This broad-ranging three hour continuing education session is designed to be a review of the most important coverage issues in personal lines insurance for producers not well-versed in the intricacies which may be encountered. For those producers ...
Garage Operations, Valet Parking, Storage Facilities and Similar Auto Risks - Vital Coverage Considerations
10:00 AM - 12:57 PM
Businesses whose operations require that they take customers’ autos into their care, custody or control have unique exposures. Their legal liability associated with bodily injury and/or property damage to a third party while in possession of these ...
E&O - COVERAGE ESSENTIALS: Coverage B - Personal & Advertising Injury Under the Commercial General Liability Policy
12:00 PM - 3:05 PM
This course covers the policy language, exclusions and typical claims scenarios seen under the commercial general liability policy Coverage B - Personal & Advertising Injury. The course also covers some errors and omissions that agents can avoid. ...
What To Do With Rental Cars
12:00 PM - 2:57 PM
This course will examine the coverages provided by the Personal Auto policy for rental cars and some of the potential coverage gaps that may be created by the rental car contract. Click here to register
Securing the Future: Insurance in an Era of Increased Natural Disasters
2:00 PM - 4:01 PM
Upon completing this course, participants will understand the trends surrounding the frequency and severity of natural disasters and how the trend is affecting the personal and commercial insurance markets. We review historical data enabling the agent ...
E&O - COVERAGE ESSENTIALS: Homeowners Part 1 – Policy Definitions, Liability Coverage and Policy Conditions
8:00 AM - 10:57 AM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. This session focuses specifically on the liability coverage provided under the policy as well as eligibility, definitions, and policy conditions. The ...
Insureds: Who, When and Why
8:00 AM - 10:00 AM
Before any claim is paid, status as an "insured" must exist. Is the person or entity suffering or causing loss, injury or damage an insured? If the answer is "no" there is no need to go any further. If "insured" status does not exist, neither does ...
Insuring Truckers
10:00 AM - 1:02 PM
This course will cover all the main exposures faced by truckers and the coverages needed to protect them. Click here to register
E&O - COVERAGE ESSENTIALS: Homeowners Part II - Property Coverages
12:00 PM - 2:59 PM
This class is one of a two-class series that explores coverage provided under the Homeowners Policy. In this session focuses specifically on the property coverage provided under the policy. The material is based on ISO's Homeowners 3 - Special Form HO ...
You Gotta Be Kidding Me! Strange but True Claims
2:00 PM - 4:00 PM
After 30 years in the insurance business, you're bound to collect some unbelievable stories, and this session delivers them all. Join us for a fast-paced, entertaining look at actual (and truly strange) claims that prove insurance is never as ...
Claims 101
8:00 AM - 9:00 AM
This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker. ...
Exploring 18 Personal Auto Claims & Coverage Scenarios
10:00 AM - 1:00 PM
This course consists of 18 personal auto claims and coverage scenarios. Using the ISO PP 00 01 09 18 Personal Auto Policy, students will review the policy provisions to determine if the loss or situation is covered. There will also be a discussion of ...
Nasty Endorsements in the Commercial General Liability Program - And a Few Nice Endorsements to Consider
11:00 AM - 2:02 PM
The Commercial General Liability Coverage Form is the most commonly used policy to address liability exposures of our commercial/business clients. This coverage form has proven itself to be a comprehensive and versatile answer for the risk finance ...
From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership
12:00 PM - 1:08 PM
In the complex and dynamic world of insurance, ethical leadership is crucial for fostering trust and ensuring long-term success. From the Playground to the Boardroom: Foundations of Empowering Trust and Ethical Leadership is designed to equip ...
Preparing for Contracts and Contractual Risk Transfer
1:00 PM - 3:05 PM
Contractual risk transfer is an important method for managing risk. Proper contractual risk transfer effectively transfers the risk of loss and the cost associated with such risk to the party closest to and best able to control the loss. Additionally, ...
Indemnitees vs. Additional Insureds: What’s the Difference?
8:00 AM - 10:59 AM
Many commercial clients sign contracts which contain both indemnity agreements and additional insured requirements. Though these provisions are contained in the same contract, they serve different purposes. The purpose of this course is to discuss ...
AI Implications in the Insurance Industry
9:00 AM - 10:08 AM
This seminar begins with a “big picture” look at Artificial Intelligence. Many view AI as a precursor to a doomsday scenario, which is why the introductory section contains a reference to The Terminator movie franchise and Skynet becoming self-aware. ...
An Hour Of True Crime - Wrong Way Driver
9:00 AM - 9:57 AM
This course will discuss a four car accident which resulted in multiple fatalities. Attendees will learn what coverages were needed to respond to the loss and to the multiple lawsuits which arose from the loss. Click here to register
The Character Clause: Ethics, Sports, and the Business of Winning Right
10:00 AM - 10:57 AM
This engaging and thought-provoking ethics course challenges insurance professionals to consider the connection between character, performance, and leadership. Using analogies from college athletics and examples from real-world business, participants ...
Agritourism Insurance and Risk Management
1:00 PM - 3:04 PM
This two hour class is designed to be an introduction to the risk management and insurance issues related to agritourism and agritainment. Those terms, as the introduction notes, are used interchangeably but share common characteristics: the use of a ...
An Hour of True Crime - Schoharie Limousine Accident
7:00 AM - 7:58 AM
This powerful session examines the tragic Schoharie limousine accident through the lens of insurance and claims handling. Attendees will explore the sequence of events, the insurance coverages involved, and the steps taken during the claim ...
Issues in Named Insured: The Rules and the Whys
7:00 AM - 9:07 AM
This presentation is a fast-paced and wide-ranging examination of issues connected to naming insureds correctly on insurance policies - a seemingly simple matter that has deep implications. The seminar is divided into two parts. The first is the ...
What's Ethics Got to Do With It?
8:00 AM - 8:59 AM
Business codes of ethics, standards of ethical behavior, these are all expected in certain high-risk, highly regulated industries, including the insurance industry but what does that have to do with our everyday life as an agent, an account manager, ...
Business Income Made Easy
9:00 AM - 11:56 AM
Business Income is one of the most needed, yet most undersold, policies. Why? Because most agents are afraid it. This course will take the mystery out of Business Income coverage so that attendees feel comfortable with choosing the policy form and ...
Proactive Workplace Violence Response: Mitigating Risks for Your Clients
11:00 AM - 11:57 AM
In an increasingly unpredictable world, the risk of workplace violence presents significant concerns for businesses and their insurers. This comprehensive course is designed specifically for insurance agents who play a crucial role in helping clients ...
Valuation Considerations in the Commercial Property Form
1:00 PM - 2:59 PM
There are many different ways that commercial property can be valued under the Building and Personal Property Coverage form. While Actual Cash Value and Replacement Cost are the most common, they may not always be the best choice for the insured. This ...
12 Commercial Insurance Coverages, Court Cases and Chaos
1:00 PM - 3:55 PM
This course reviews actual claims and court cases from a variety of commercial exposures. Each scenario is discussed from the position of both the actual policy language as well as possible solutions. Types of coverage and claims discussed in this ...
The Many Faces of Insurance Fraud Shedding Light on the Tactics of Modern Day Swindlers
3:00 PM - 5:16 PM
"Did you know that fraud is like a parasite, feeding on the lifeblood of the insurance industry and causing billions in losses each year? Join Chuck Gallagher, a renowned expert in fraud prevention, for 'The Many Faces of Fraud: Shedding Light on the ...
Disability Income: The Most Undersold Insurance in the World
3:00 PM - 5:02 PM
The odds of being sick or hurt and not being able to work are so much higher than most folks think that Disability Insurance is the most undersold insurance in the world. This webcast shows why there is such a big need for protecting your paycheck ...